FAQ

Learn more about how we work, who we can help, and more…

What is a consultant and what do they do?

A consultant is an independent contractor who has the experience your team may be in need of. For example, you may be a small business who needs someone versed in onboarding to help you with a training plan for your employees. After finding a consultant with experience in training, that consultant would collaboratively identify your specific needs and goals, and then work with you on developing a training plan that’s right for your organization and employees.

What do you mean by implementation?

“Implementation” can mean many things. It can be a new policy your business created that needs to be made operational, it can be a large-scale technology system that needs to be configured and installed, or it can be as simple as installing Word on all of your office computers. In short, implementation is taking an idea and turning it into reality. 

We also have experience in project documentation, business rules, technical design, user acceptance testing, stakeholder management, “go live” monitoring, system optimization, and rolling from implementation to account management once the project is complete, among other areas of expertise specific to individual consultants.

When you mention experience in technology implementation, account management, and contract management, what does that mean?

Our consultants have worked the entire process through large and small-scale implementations. We have experience on a customer and vendor level for both. Whether you need help in drafting or responding to a Request for Proposal (RFP), or whether you need help negotiating and using best practices for contract management, we can help.

What benefit might a company get from your law enforcement experience?

Sometimes all it takes is a policy review to help maintain employee integrity, or you may want help figuring out how to use your technology to prevent or detect theft, fraud, waste, or abuse (FWA). Having experience in healthcare fraud and information security, our consultants can help your organization in creating or updating policies and procedures, as well as identifying strategies for FWA. 

In addition, you may not have the time or experience to review claims against EVV data to figure out why your claims may have been rejected. Our consultants have experience performing these reviews, and can help reduce the chances of claims denials while using EVV. 

What industries have your consultants worked in?

Our consultants have worked in healthcare, financial services, digital transformation, criminal justice, and other industries. In addition, our consultants have worked in private business, at county and state agency levels, and on both the customer and vendor side.

What states do you do business in?

We will work in any state. Because travel can be time consuming and expensive for our clients, we work remotely. We will do onsite visits as needed so our clients get the most for their investment.

What do you charge for your work?

Because we believe in a personalized approach, we do estimates based on the customer’s needs. Rates can vary based on the consultant and by the work, such as hourly, by project, or by package. 

How do I get in contact with you?

We have consultants who have different skill sets in various areas, so we ask that you use our Contact Us form to get started. This allows us to match your needs to the right consultant. Once we determine the consultant best suited to your needs, you will be in direct contact with them via email and phone.